Policies and Codes
- Resolution Framework 2.0 Restructuring Policy Final HHFL 11th June 2021
- Interest Rate Range of Contracted Loans for the Past Quarter for Different Categories of Loans Granted to Individual Borrowers : Last Updated April 21
- Information on Rate of Interest for Various Types of Loans : Last updated in November 20
- Privacy Policy
- Fair Practice Code: Last Updated in April 21
- Internal guidelines on Corporate Governance
- Grievance Redressal Mechanism - Last updated in April 21
- Related Party Transaction Policy
- Website Privacy Policy (as Information Technology Act)
- Fit & Proper Policy
- Nomination and Remuneration Policy
- Prevention, Prohibition and Redressal of Sexual harassment at workplace policy : Last updated in May 20
- KYC & AML : Last Updated in April 21
- Standard Turnaround Time (TAT) for Common Transactions
- Schedule of Charges : Last Updated in June 2021
- List of documents to be submitted with the Loan Application : Last Updated in Feb 20
- Addendum to Covid-19 relief package : Last Updated in May 20
- Covid-19 Regulatory Package : Last Updated in March 20
- MITC : Last Updated in October 20
- Policy on Code of Conduct for Directors Senior Management : Last updated in June 20
- Whistle Blower Policy : Last updated in May 20
- Preservation of Documents & Archival Policy : Last updated in Sep 20.
- Outsourcing Policy
- Code of Conduct to Regulate Monitor and Report Trading by Designated Persons